Operations

At OCBC Bank, we offer opportunities across our group.

Assistant Manager / Bank Officer, Customer Data Maintenance


What you’ll be doing?
  • Process New Account Opening for individuals / companies in accordance with guidelines on regulatory, such as AML, KYC, CDD and ECDD
  • Perform daily customer/account maintenance , account clean up exercises, project review, such as high risk customer review, account reactivate and customer information update
  • Ensure branch operating procedures are properly complied
  • Assist Section Head to review and give suggestion for improvement / reengineering of current work flow and report any irregularities timely
  • Assist unusual or difficult customer problems or refers to the proper department if necessary
  • Handle authenticates/countersigns documents or correspondence for other oversea branches
  • Provide coaching, support to subordinates
  • Build up and maintain good customer relationship with internal and external customer for business growth
  • Handle of incoming calls and email inquiries from internal and external parties
  • Prepare monthly, half- yearly and yearly return and statistics
  • Perform other duties assigned by supervisors from time to time

Who are we looking for?
  • ​Diploma or above
  • Minimum 5 years’ relevant experience in Banking industry
  • Familiar with the processing of corporate account opening
  • Good interpersonal and communication skills
  • Outgoing, independent and self-motivated

Assistant Manager/Bank Officer, Remittance


What you’ll be doing?
  • Handle remittance enquiries from customers and staff
  • Check and verify blacklist records and detect suspicious money laundering transactions
  • Perform inward/outward remittance, including data entry, document filing and record keeping
  • Co-ordinate with various departments and branches in provision of remittance services
  • Ad hoc duties as assigned by supervisors

Who are we looking for?
  • Post-secondary education or above
  • Min 3 years remittance or related banking working experience
  • Attention to details
  • Courtesy, responsible, reliable, good team player
  • Customer focus with good communication skill
  • Good PC knowledge, including MS Word, Excel and Chinese word processing