Emerging Business

At OCBC Bank, we offer opportunities across our group.

Bank Officer/ Assistant Manager, Commercial Banking Cash (SME)


What you’ll be doing?
  • Acquire New-to-Bank clients to SME segment
  • Act as the single point of contact, managing the end-to-end KYC process
  • Conduct customer due diligence, AML assessment, FATCA and CRS in accordance with regulatory requirements
  • Achieve individual business targets and contribute to the performance of the team
  • Proactive connect with key contact persons from channels for business expansion
  • Timely communication with clients regarding inquiries on know your customer requirements
  • Client experience management via handling of customer inquiries with timely response

Who are we looking for?
  • Bachelor’s degree in Business, Finance or related disciplines
  • Minimum 1 year SME banking experience in customer relation management is preferred
  • Good interpersonal and communication skills
  • Proactive, sales and result oriented
  • Proficiency in spoken and written English and Chinese (including Mandarin)
  • Fresh university graduate is welcomed
  • Candidates with less experience will be considered for Associate

Relationship Manager (Hunter Team), Commercial Banking, Emerging Business


What you’ll be doing?
  • Promote and solicit commercial / other business
  • Implement business strategies to cultivate and expand commercial accounts
  • Develop and maintain quality loan portfolio
  • Exercise prudent credit assessment
  • Manage and train up branch staff
  • Promote and cross sell banking products and services
  • Other tasks assigned by supervisor

Who are we looking for?
  • Degree holder
  • Minimum 2-5 years solid experience in banking industry, experience in corporate/ SME banking is preferred
  • Sound knowledge on Commercial lending
  • Strong sales driven and result-oriented
  • Proficiency in both written and spoken English, Chinese and Putonghua

Assistant Manager, Customer Service (Call Centre - Emerging Business)


What you’ll be doing?
  • Handle customer enquiries, from incoming call, outbound call and email, on various banking products and banking services
  • Handle requests from customer including but not limited to banking products, ATM, ebanking application etc.
  • Perform account maintenance service after successful customer’s authentication over phone.
  • Provide administrative support to the team as assigned.

Who are we looking for?
  • Form 5 or above with full cert in HKCEE / DSE
  • 1 year of experience in banking industry is preferred
  • Good knowledge in PC application like MS Office
  • Proficiency in Cantonese, Mandarin and English
  • Detail-minded and customer service-oriented
  • Good communication skill and telephone manner
  • Able to work under pressure
  • Fresh graduates will also be considered