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Accounting Officer - Consumer Loans (Ref: PC/COD-LFP/WB) |
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Responsibilities: |
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Handle daily general accounting functions |
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Support accounting operations include but not limited to bank reconciliations, invoice processing and general ledger posting |
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Prepare monthly accounts breakdown and financial reports |
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Handle ad hoc duties and financial projects as assigned |
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Requirements: |
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Higher Diploma or above in Accounting or related disciplines |
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Minimum 2 years' relevant experience in accounting field |
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Able to work under pressure and independently |
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Strong numerical sense and detail-oriented |
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Good communication and interpersonal skills |
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Proficiency in computer skills including MS Excel |
| (Fresh graduates will also be considered. Candidate with less experience may be considered for the post of Accounting Clerk – Consumer Loans) |
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Loans Officer – Acquisition Team (Ref: PC/COD-LOA/WB) |
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Responsibilities: |
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Solicit new consumer loans business |
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Develop new sales channel to expand our customer base |
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Build and maintain good and long-term relationship with customers |
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Process loans applications |
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Requirements: |
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Secondary education or above |
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Minimum 3 years' relevant experience in financial industry |
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Excellent customer service skills and sales technique |
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Strong self-motivation and ability to work under pressure |
| (Candidates with less experience may be considered for the post of Assistant Loans Officer) |
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Operation Officer – Revolving Credit (Ref: PC/COD-RCO/WB)
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Responsibilities: |
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Promote loan products and provide quality customer services |
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Handle and process the loan applications and transactions |
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Handle customer enquiries and request |
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Provide administrative support and assist in all operational matters |
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Requirements: |
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Higher Diploma or above |
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Minimum 1 year's relevant experience in financial industry |
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Proactive and self-motivated |
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Good interpersonal and communication skills |
| (Candidates with less experience may be considered for the post of Operation Clerk– Revolving Credit) |
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Collection Officer – Consumer Loans (Ref: PC/COD-CO/WB)
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Responsibilities: |
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Follow up repayment with delinquent customers by telephone dunning, written communications and outdoor visits |
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Monitor loans account and carry out appropriate actions for delinquent or problematic accounts |
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Assist in monitoring delinquency, loan losses and bad debt recovery |
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Provide administrative support and assist in any ad-hoc task assigned |
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Requirements: |
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Higher Diploma or above |
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Minimum 3 year's relevant experience in consumer loans collection |
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Good telephone manner, mature and able to work independently |
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Good communication and interpersonal skills |
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Good PC skills, fast and accurate typing |
| (Candidates with less experience may be considered for the post of Collection Clerk – Consumer Loans) |
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Loans Officer – Consumer Loans (Ref: PC/COD-LO/WB)
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Responsibilities: |
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Process personal, mortgage and other consumer loans applications |
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Promote loan products and provide quality counter services |
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Assist in credit approval and credit review |
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Requirements: |
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Higher Diploma or above |
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Minimum 3 years' relevant experience in financial industry |
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Mortgage loan experience is an advantage |
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Excellent interpersonal and communication skills |
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Good PC skills, fast and accurate typing |
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Loans Clerk – Consumer Loans (Ref: PC/COD-LC/WB)
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Responsibilities: |
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Promote loan products and provide quality counter services |
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Handle personal, mortgage and other consumer loan applications |
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Assist in preparing credit proposals and loan documents |
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Provide clerical support to the branch |
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Requirements: |
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Higher Diploma / Associate Degree fresh graduates |
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Preferably with some part-time job experience in customer service |
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Proactive, self-motivated and eager to learn |
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Good interpersonal and communication skills |
| (Candidates with more experience may be considered for the post of Loans Officer – Consumer Loans) |
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Operation Officer - Consumer Loans (Ref: PC/COD-OO/WB)
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Responsibilities: |
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Handle loan application processing, including loan drawdown & disbursement |
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Communicate with customer on loan offering and any other outstanding issues |
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Provide assistance to branches for routine operational enquiries |
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Perform regular briefing with branches for introducing new initiatives and follow up outstanding enquiries or tasks |
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Prepare training materials or operational guidelines on specific operational issues |
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Provide administrative support and assist in all operational matters |
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Perform ad hoc task as assigned |
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Requirements: |
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Degree holder or equivalent |
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Minimum 2 years' relevant experience in financial industry |
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Able to work under pressure and independently |
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Good interpersonal and communication skills |
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Good PC skills, fast and accurate typing |
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Operations Support Officer - Consumer Loans (Ref.: PC/COD-OSO/WB) |
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Responsibilities: |
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Perform regular data quality assurance checking |
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Prepare various statistics reports and regular training |
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Handle customer phone/written enquiries and complaints |
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Perform ad hoc task as assigned |
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Requirements: |
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Degree holder or equivalent |
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Preferably with 1 year's relevant experience in operation control aspect |
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Good communication and problem solving skills |
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Independent, self-motivated, mature with a strong sense of responsibility |
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Proficiency in both written and spoken English, Chinese and Putonghua |
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Marketing Manager – Consumer Loans (Ref: PC/COD-MM/WB) |
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Responsibilities: |
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Reporting to the Head of Marketing, the candidate will lead a team to plan, design and execute marketing strategies and promotion campaigns for consumer loan products to achieve pre-set objective. Key focuses include: |
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Utilize various digital channels to promote consumer loans sales, with focus on lead generation and sales conversion |
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Lead marketing projects related to internet platform and social media area |
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Liaise with marketing agency to drive initiatives for above-the-line promotion |
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Manage and enhance the client value proposition of the loans product |
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Drive market research, analyze business trend and identify business opportunities |
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Monitor and evaluate the effectiveness of marketing program and strategies |
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Requirements: |
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University degree in Marketing or related disciplines preferred |
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Minimum 8 years’ relevant experience, preferably with experience in Consumer Loans industry |
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Proactive, with excellent market sense and able to drive initiatives independently |
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Good management and communication skills |
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Proficiency in both written and spoken English and Chinese |
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OCBC WING HANG SHARES BROKERAGE |
Business & Development Manager (Ref: PC/WHS-BDM/WB) |
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Responsibilities: |
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Support management team on daily business management and administration |
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Formulate, review and update the strategic business plans and operational procedures |
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Collaborate with the external vendors to deliver different securities projects across various banking division and ensure clients to receive high standards of service on time |
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Act as focal point of contact and liaise with various stakeholders and resolve conflicts or any disputes |
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Requirements: |
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Degree in Business Management and Administration or related discipline |
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Minimum 3 years' experience in the business development of securities or banking industry |
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In-depth knowledge of process, practices and theories in business development management |
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Strong interpersonal skills, problem solving and negotiation skills |
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Proficiency in both written and spoken English, Chinese and Putonghua |
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Systems Operation & Administration Officer (Ref: PC/WHS-SAO/WB) |
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Responsibilities: |
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Perform and monitor daily operations on trading, settlement and IT systems |
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Identify the operational requirements of system projects |
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Conduct the whole cycle of feasibility study, system flow, wireframe, information architecture, UAT plan, development, testing and refinement |
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Review project performance and risks and identify corrective actions when necessary |
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Understand and analyze business knowledge and solutions of IT applications |
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Coordinate with different parties for related IT and compliance issues |
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Requirements: |
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Degree in Computer Science, Information Technology, Project Management or related discipline |
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Minimum 1 years' experience in the IT operations or project management in banking industry |
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Technical / Programming background is preferred |
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Strong in problem solving, analytical skill, multi-tasking and time management |
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Proficiency in both written and spoken English, Chinese and Putonghua |
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