Subsidiaries
At OCBC Bank, we offer opportunities across our group.
Relationship Officer – Revolving Credit (Ref: CA/COD-RCC/RO/INT)
Responsibilities
- Promote loan products and provide quality customer services
- Handle and process the loan applications and transactions with high accuracy and ensure appropriate documentations relating to the applications are received from the clients
- Build and deepen existing client relationships
- Handle client enquiries, requests or complaints if any
- Provide administrative support and assist in all operational matters
- Appropriately assess risks & perform KYC/AML duties
- Ensure all documentations from clients are complete and up to date
- Assist in ad hoc projects
Requirements
- Higher Diploma or above
- Minimum 2 years' experience in loan industry.
- Knowledge of revolving credit product will be a plus
- Be committed, self-motivated with positive attitude and can work independently
- Excellent customer service skills with good interpersonal and communication skills
- A good team player and be able to work under pressure
- Proficient in both written and spoken English and Chinese
Senior Relationship Officer / Assistant Relationship Manager - Consumer Loans (Ref: PL/COD/O/INT)
Responsibilities
- Generate significant new business by selling loan products with quality counter service provision to clients
- Perform telemarketing to promote and solicit new business
- Build and deepen existing client relationships
- Handle client enquiries or complaints if any
- Handle clients' applications with high accuracy and ensure appropriate documentations relating to the applications are received from the clients
- Appropriately assess risks & perform KYC/AML duties
- Ensure all documentations from clients are complete and up to date.
Requirements
- Higher Diploma or above
- Minimum 5 years' experience in sales industry
- Knowledge of loan products will be a plus
- Be committed, self-motivated with positive attitude and can work independently
- Excellent selling technique & customer service skills
- A good team player and be able to work under pressure
- Proficient in both written and spoken English and Chinese
(Candidates with less experience may be considered for the post of Relationship Officer)
Currently no vacancy in this area