overview Overview overview OCBC Digital Services overview Digital Account Services

What's New

To manage your finances at your fingertips and experience the convenience brought by our eBanking and Mobile Banking Service, you can now register with ATM Card or Credit Card via our website. Act now!
Register Now

Account Service

  • Account Balances and Transaction History Enquiry
  • eStatement and eAdvice Service
  • HKD and Foreign Currency ("FCY") Fund Transfer
  • Time Deposit Placement / Enquiry / Renewal / Withdrawal and Change of Maturity Instruction
  • ePayment - Paying over 600 merchants and utilities bills1,2,3
  • Card payment
  • Deposit Rates, FCY Exchange Rates and Gold Prices Enquiry
  • Cheque Status Enquiry, Stop Cheque Payment and Cheque Book Requisition
  • Account Opening (Including investment account, statement savings account and time deposit account)

Investment

  • Investment Portfolio Enquiry
  • FCY and Gold Trading
  • Pre-set FCY and Gold Buy / Sell Order
  • Securities Trading (with free SMS order confirmation service)
  • eIPO and Financing
  • Unit Trust Subscription, Switching and Redemption
  • Stock and Unit Trust Monthly Investment Plan
  • Currency-linked and Equity Linked Deposit

Remittance

  • Telegraphic Transfer
  • CHATS
  • HK-Macau Instant Remittance

Other Services

  • Overseas ATM Cash Withdrawal Setting
  • Banking Service and Daily Limit Maintenance
  • Update Account List
  • Change of Personal Information
  • Change of Security Mode for Online Securities Trading

Security Device

With the OCBC Bank "Security Device", you can generate a One-Time Security Code as a second verification when performing the below designated online transactions and instructions on our Internet Banking. With the use of "Security Device", you can enjoy a higher degree of protection and security for your online transactions

  • Fund Transfer to Non-Registered Third Party Account (includes OCBC Bank and Other Bank Account Transfer, Telegraphic Transfer, CHATS and HK-Macau Instant Remittance)
  • Register Transfer Account
  • Payment/Donation to Non-Registered Merchant Bills
  • Change Setting for Overseas ATM cash withdrawal
  • Change Setting for Daily Transaction Limits Online

How to get started
  1. Maintain a valid eBanking account
  2. Keep valid mobile phone number in bank record
  3. Apply to the Bank for the Security Device*
  4. Activate the Security Device upon receipt
  5. Set up daily transaction limit (if needed)
  6. Use the Security Device to generate a One-Time Security Code when performing designated online transactions or instructions
Relish hundred percent security protection

We have adopted a universal encryption standard, 128-bit Secure Sockets Layer (SSL), for Internet message transmission and Triple Data Encryption Standard (3DES) for electronic banking services. Two-factor authentication further protects you from fraud and increases the security when you conduct designated transactions via Internet Banking. Our Personal eBanking provides you with the most confidentiality and keeps your personal information out of reach from others.

For more security information about Internet Banking/Mobile Banking and Telematic Banking, please refer to our Security Tips.

Ways to Apply

OCBC Internet banking
Register via our Website
OCBC Bank branch
Visit any of our branches
Call
Call our hotline
3199 9188

Remarks

  1. Payment to non-registered bills (except "Primary or Secondary Education", "Post-secondary or Specialised Education", "Government or Statutory Organisation" and "Public Utility" category) requires confirming the transaction by two-factor authentication (i.e. a One-Time Security Code generated by your Security Device ). Upon confirmation by two-factor authentication, a Bill Template will be created automatically.
  2. Payment via Bill Template does not require two-factor authentication. The Bank will send a SMS notification to your pre-registered mobile phone number (if any) upon successful payment (except "Primary or Secondary Education", "Post-secondary or Specialised Education", "Government or Statutory Organisation" and "Public Utility" category).
  3. You are advised to conduct regular review and delete unnecessary Bill Template via Internet Banking or Mobile Banking. A Bill Template will be deleted automatically if no payment was conducted for more than 12 months, or the merchant has ceased to be an ePayment merchant or terminated that bill type.
  4. Payment or donation service require applying ePayment Service in advance.

Get Started

Download and Logon to our latest OCBC Bank Mobile App
Search
app store google play downlaod apk qr code

Features

Account Services

  • Remote Account Opening
  • My Portfolio, Account Balances and Transaction History Enquiry
  • eStatement Service
  • Transfer & Pay
    • FPS Small Value Transfer/ FPS Account Binding
    • HKD and Foreign Currency ("FCY") Fund Transfer
    • Transfer to Third-Party Account (for registered & non-registered accounts)
    • Credit Card Payment
    • Bill Payment (for registered & non-registered Bill merchants in e-Banking)1,2
    • Scan & Pay
  • QR Code Collect
  • Time Deposit Placement / Enquiry / Renewal / Withdrawal and Change of Maturity Instruction
  • Deposit Rates, FCY Exchange Rates and Gold Prices Enquiry
  • Cheque Status Enquiry and Stop Cheque Payment
  • Dormant Account Activation
  • Daily Limit Maintenance

Investment

  • All-in-one investment account opening (Investment account, Currency-linked Deposit Account and Structured Deposit Account)
  • Risk Profiling Questionnaire
  • Investment Portfolio Enquiry
  • FCY and Gold Trading
  • Pre-set FCY and Gold Buy / Sell Order
  • Securities Trading (with free SMS order confirmation service)
  • eIPO and Financing
  • Unit Trust Subscription, Switching and Redemption

Remittance

  • Telegraphic Transfer
  • Remittance Enquiry

Other Services

  • Change of User ID/ PIN
  • Email address update
  • e-Banking Registration
  • Biometric logon
  • Push Notification
  • ATM Card Activation
  • Discontinue Paper Statement & Advice
  • Soft token (for mobile banking only)
Installation Guide

Please download mobile applications from official application stores or OCBC Bank website and ensure the search wording is valid.

iOS

  • iOS users may download "OCBC Bank Hong Kong" via App Store

Android

  • Android users may download "OCBC Bank Hong Kong" via Google Play
  • For Android users who are unable to access the Google Play Store, please follow the below steps for manual android package installation.

Android devices without Google Play pre-installed

  • Select “System Settings” > “General” > “Security” or the equivalent setting on your mobile device
  • Enable “Unknown Sources”
  • Scan the QR code below / Click here to download the “OCBC Bank Hong Kong” Android Application Package (APK)
  • Download Android Application Package
  • Open the downloaded APK file and proceed with installation
  • Disable “Unknown Sources” after installation complete.

Remarks

  1. Payment via Bill Template does not require two-factor authentication. The Bank will send a SMS notification to your pre-registered mobile phone number (if any) upon successful payment (except "Primary or Secondary Education", "Post-secondary or Specialised Education", "Government or Statutory Organisation" and "Public Utility" category).
  2. You are advised to conduct regular review and delete unnecessary Bill Template via Internet Banking or Mobile Banking. A Bill Template will be deleted automatically if no payment was conducted for more than 12 months, or the merchant has ceased to be an ePayment merchant or terminated that bill type.
  3. The above products and services are subject to the relevant terms and conditions. For details, please visit any of our branches.
  4. Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.. Android, Google Play, and the Google Play logo are the registered trademarks of Google Inc..